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Privacy Policy

Protecting student safety and family privacy in school transportation.

1. Information We Collect

We may collect and process the following types of information:

  • User Information: Name, email address, phone number, and login credentials provided during registration by the school or transporter.
  • Student Information: Name, assigned bus details, and pick-up/drop-off points provided by the school.
  • Device Information: Mobile device details such as operating system, device type, and app usage for improving user experience.
  • Notifications: Records of alerts sent (e.g., "bus is on the way") to parents.

2. How We Use Information

We use collected information for the following purposes:

  • To allow parents to track their child's bus in real time.
  • To send notifications regarding bus arrival, departure, and delays.
  • To provide secure access for registered users through login credentials.
  • To improve system performance, safety, and reliability.
  • To comply with legal and regulatory obligations.

3. Account Deletion

If a user wishes to delete their account, they must contact the administrator directly. Upon request, we will remove the user's data in accordance with applicable laws.

4. Children's Privacy

Our services are intended for use by schools, transporters, and parents. We do not directly collect personal information from children under 13. Any student-related data is provided by schools and transporters for safety purposes only.

5. Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or update your personal information.
  • Request deletion of your account by contacting the administrator.
  • Opt out of non-essential communications.

6. Contact Us

If you have any questions about this Privacy Policy or wish to request account deletion, please contact:

Daya Parent

Email: erataxi@xtra.co.nz

Phone: +64 27 288 7147